Introducing Informatics

Our Informatics system, offers the intelligence to suit your operational requirements. From Friends and Family Test metrics, though to analysing your qualitative data utilising sentiment analysis. The system enables you to share data securely with stakeholders, in addition to having a clear way of triangulating feedback from multiple sources and interfacing with other systems such as a CRM. Whether understanding patient experience data, staff surveys, tenant insights or the viability of your next product. Informatics helps you to measure satisfaction and understand experiences.

Why Informatics?

Advanced filtering to enable you to drill down to those key talking points.

You can quickly identify and compare your key data sources, look at the themes and sub-themes that you have collected from the Feedback Centre, and separate them by category, provider or group. Add to this customisable date filtering to compare themes and sub themes by specific time periods, and the trends and issues are clearly identified.

Kettering General Hospital Feedback Centre Platform

A dashboard so easy to use that you'll confidently allow your partners to have access to it.

With an easy to navigate main screen that automatically refreshes as you select the views you require, Informatics makes reports easy to run at any time of day, at the click of a button. Downloadable graphs help you build external reports in whatever format you work with, and you can always provide health providers secure access to their own data, which has been widely adopted.

Kettering General Hospital Feedback Centre Platform

Fully customisable to suit your reporting needs.

Our dedicated team will work alongside you to gather your sources, themes, service providers and set up any extra users that may need access. We're here to help you take the action you need to delight your customers, engage your staff and share data organisation-wide.

Kettering General Hospital Feedback Centre Platform

Drop us a line


01902 239077


98 Grosvenor Road
Ettingshall Park

Subscribe to our newsletter